Practice & Business Support Specialist for Health, Wellness & Coaching

Most practice owners I work with don't have an admin problem. Neither do the coaches and small business owners. They have a focus problem. Every hour spent on scheduling, invoices, and inbox triage is an hour not spent on the work only they can do.

You didn't start your practice to spend your evenings chasing invoices, clearing the inbox, and onboarding new clients into systems. But those things don't run themselves, and when they slip, it's your clients and your income that feel it.

I take that whole layer off your plate so you can be with clients, not buried in admin.

Here's what changes when you hire me:

Your inbox and messages get answered same day, in your voice, so clients feel looked after
Billing and claims go out on time, so you actually get paid without the chase
Your calendar stays full and organized, with no double-bookings or no-shows falling through
Your practice management system stays on top of, so patient records, appointments, and billing all stay in order
Your website stays current and looked after, so new clients see an up-to-date, professional front door
New clients and practitioners get onboarded smoothly, with clear guides instead of you repeating yourself
The behind-the-scenes systems (SOPs, files, tools) stay tidy, so nothing gets lost

I spent four years running exactly this for a statewide allied health network in Western Australia, managing their EHR system, billing, scheduling, and onboarding end-to-end. I've also supported coaches and wellness businesses, so whether you run a psychiatry practice, an allied health clinic, a coaching business, or a small business, I already speak your language.

I work with Australian and US clients and adjust to your time zone.

If that's the kind of support you've been needing, happy to chat about what's eating your time.

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Contact Me!

I am currently at full capacity with active client projects and not accepting new clients at this time. If you would like to be notified of future availability, please complete the brief waitlist form below.

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Creative Work Samples

I'm still compiling my work samples. Most of my roles came through referrals, so I never needed a formal portfolio before. This is my first time putting one together. More samples will be added as I gather them.

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Portfolio Items

My Services

Services

Work Experience

**Practice Manager / Operations

**March 2022 – February 2026 (Remote, Individual Contractor)

**Events & Marketing Coordinator

**June 2023 – March 2024 (Remote, Individual Contractor)

**Social Media Manager

**March 2022 – March 2024 (Remote, Individual Contractor)

**Digital Marketing Assistant

**November 2021 – March 2022 (Remote, Full-time)

**Tier 2 Technical Support Representative

**Jan 2019 – Apr 2021 (Remote, Full-time)

Certifications

<aside> <img src="/icons/official-document_green.svg" alt="/icons/official-document_green.svg" width="40px" /> My expertise has been built through 7+ years of hands-on industry experience rather than formal certifications. I'm now pursuing certifications to formally validate those skills.

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Certifications

Tools

Practice Management & Billing: Halaxy, Medicare/NDIS billing, Xero, Stripe
Project & Task Management: Asana, ClickUp, Monday.com, Trello, Basecamp
CRM & Email Marketing: Mailchimp, Constant Contact, BombBomb, HubSpot
Website & Course Platforms: WordPress (Kadence, Elementor), Squarespace, Kajabi, Kartra, Weebly, LearnDash, BuddyBoss
Design & Video: Canva, Adobe Premiere Pro, CapCut, Riverside, Loom, StreamYard
Forms & Data: Google Forms, JotForm, SurveyMonkey, Microsoft Excel, Google Sheets
Communication: Google Workspace, Slack, Zoom, Google Meet, WhatsApp, Google Chat
Documents & E-signature: Google Docs, Microsoft Office, Adobe Acrobat
Scheduling: Calendly, Halaxy scheduling
Events & Payments: Eventbrite, Stripe, Backstage, Casting Network